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FAQ

​How to measure:

Option 1: Measure your dog’s existing collar. Measure from one end to the other end of the buckles. This would be the length you would need.

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Option 2: Measure your dog’s neck where the collar would rest. Once you have measured your dog’s neck, add 2" to the actual neck size for the perfect fit. Collars lose roughly 1 1/2"-2" when the buckle is closed. 

Cotton fabric:
Please understand that cotton fabric is not scratch proof, rough housing proof, or dirt resistant. Dogs scratch collars and this may ruin the design or cause holes in the fabric. I do not offer a replacement, warranty, or refund if this happens. My shop is not at fault for a dog being a dog. I do not offer free replacements unless there is a visual defect upon delivery. If this were to happen, pictures would need to be received by you within the day of delivery. I will compare the finished item photos I have taken to the photos you have sent me.

​How Do I Place An Order?

Explore the product of choice. Go to the drop-down menu. Choose size, width & additional options. Add to checkout/cart. Double check in your cart to see that you chose the correct sizing. Don't forget to measure your pup or existing collar to avoid any sizing error.

​Shipping time

I do my absolute best to ship within 1-2 business days (Monday-Friday). Shipping is through USPS Ground Advantage. You will receive an email with tracking when your order has shipped.

​Do you ship to my country?

I only ship within the 50 states of the United States.

Care Instructions
Wash collar on cold with like colors & gentle cycle. When the cycle is finished, dry all parts & lay out to dry. Iron if needed after washing & drying. Iron setting to cotton.

More FAQs to come.

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