RETURN & EXCHANGE POLICY

Furever Fashion by April, LLC

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Thank you for shopping with Furever Fashion by April! Each item is handmade with care in Wisconsin

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RETURNS & EXCHANGES:

Due to the handmade nature of my products, all sales are final. I do not accept returns or exchanges.

Before placing your order, please take a moment to:

• Carefully read the product description.

• Review the sizing charts and measuring instructions.

• Confirm your selected collar size, width, and hardware options.

• Double-check your shipping information before completing checkout.

• Please remember that every dog is different, so measuring your dog's neck carefully is important when selecting the correct collar size.

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DAMAGED OR DEFECTIVE ITEMS

Your satisfaction is important to me! I take pride in the quality and care that goes into every handmade item.

If your order arrives damaged or you believe your item has a manufacturing defect, please contact me as soon as possible after receiving your order.

When reaching out, please include:

• Your order number.

• A brief description of the issue.

• Clear photographs showing the damage or suspected defect.

• I will personally review your concerns and work with you to determine an appropriate resolution if the issue qualifies.

• Please do not return an item before contacting me and receiving return instructions.​

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QUESTIONS BEFORE ORDERING?

I'm always happy to help! If you have questions about sizing, product details, or selecting the right options for your pup, please reach out before placing your order. You can contact me at: fureverfashionbyapril@gmail.com

 

Thank you for understanding and for supporting my small handmade business. Every order means so much to me, and I truly appreciate that you've chosen Furever Fashion by April!

With gratitude, April
Furever Fashion by April, LLC

Handmade in Wisconsin for Dogs with Personality 🐾 ❤️